The Vacancy
Salary: £41,000 OTE
Contract: Permanent, full time with shift patterns between 9:30am-7pm, Mon-Fri
Location: Remote
Are you a highly, driven sales and people leader who has a passion for coaching and developing their teams to achieve fantastic results? Are you excited by a fast-paced and agile working environment where you can help us in our journey to achieve our vision to become a world class service organisation?
We are now excited to be recruiting Team Leaders for our sales focused Sky Outbound department, which will be home based.
We have changed how we recruit and onboard, so your journey with us will now be fully virtual, giving you the flexibility but still the full engaging experience that you deserve.
This is a very exciting time to join us. Our future aim? To be a company that not only provides world class sales through customer service but also embodies a culture of high sales performance, digital capabilities, reward and recognition.
Here’s what we can offer:
We are now looking for passionate and dynamic leaders, with a proven track record of leading successful teams to consistently achieve high sales performance.
About You
To be successful in this role, you will be able to:
The Role
The role will be home based, working 37.5hrs per week on a rotational shift pattern between 9:30am and 7pm, Monday - Friday.
Your team will consist of around 15 sales agents who make outbound calls to customers. You’ll be supporting the team to ensure customers are provided with the most appropriate insurance protection solutions, balanced with a focus on hitting sales and people based KPI’s, such as Sales Per Hour, Cross Sales, Productivity, Call Quality, people management/development.
Our passion, determination and ambition lead us to set ourselves more and more challenging targets, which means you’ll be constantly striving to ensure we are optimising our culture and people.
Working for us, works for you:
The culture at Domestic at General is creative, fast-moving and exciting as we’re going through a period of transformational change where customers are at the heart of everything we do… do not miss out on an opportunity to progress your career, apply now!
The Company
For over a hundred years, Domestic & General have been a trusted provider of aftercare for millions of domestic appliances. Today, we’re the UK’s leading provider of appliance breakdown protection, developing products and services to meet your needs.
We provide protection, maintenance and support for a broad range of domestic products and consumer electronics, ranging from televisions to washing machines to boilers.
We look after 23.9 million products and, through our expert service network, we repair or replace 2.9 million appliances every year*.
It’s our mission to keep your world running by delivering a service that never lets you down.
Our Benefits
Pension
Attractive company pension scheme.
D&G Plan
Free Domestic & General protection plan - one free plan each year with access to discounted rates of up to 50% on additional plans, including referrals for family and friends.
Employee discounts
Access to discounted Sky TV and mobile packages, together with a range of discounts for 100s of online and high street retailers.
Life Assurance
Employer funded cover of 4x basic salary.
Cycle to work scheme
Tax efficient bike and cycling equipment worth up to £1000.
Car Leasing
The carbon neutral Car Scheme is provided by Tusker and is the smarter way to run a car. A fixed monthly amount is taken directly from your gross salary and in return, you get to say hello to a brand new car, with no deposit.
Employee Assistance Programme
Our EAP provider ‘My Healthy Advantage App’ gives you access to support from qualified counsellors, 24 hours a day, 7 days a week.
Holidays
The annual entitlement is 25 days holiday, with the opportunity to buy up to one additional week per year.
Travel Loans
Interest free loans to help spread the cost of annual travel tickets.
Health & Wellbeing
Discounted gym membership, online virtual workout sessions, online culinary classes.
Training Opportunities
Training opportunities as well as clearly defined career progression.
Health Cash Plan
D&G enrols all employees in a Health Shield health cash plan, paid for by D&G, which enables cashback (up to set limits) towards the cost of essential healthcare, including dental and optical.
Finance Loans & Savings
D&G have partnered with SalaryFinance to offer lending and saving facilities through payroll, together with financial wellbeing and support services through a dedicated online portal.
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